Refund policy

Dear customers, please accept that we cannot provide any unreasonable refund service. After placing an order and paying, you agree to our policy.

 

1. Please allow 30 working days for us to proceed your refund .
2. Please note that no refunds will be made for products that are still available unless you meet below situation :

• Your item(s) out of stock / lack of stock .

 

Example :

1.

Q： Can I request for a refund if I purchase a product which I don’t like？

A： No .Reason such as (Do not like the item / color differ / quality or real product not up to expectation) will not be entertain for Exchanges or Refund .

 

2.

Q： Can I request for a refund if I receive a defect item(s) ?

A： You will be entitled for an exchange if you receive a defect item(s). Refund can only be made if the item(s) is out of stock .

 

3.

Q： Can I request for a refund since I realise that my friend / family already purchased the same item(s) for me ?

A： No, kindly take note that no refund can be made upon any reasons once your payment is done unless it meets our refund policy situation .